ShoSoft FAQ

ShoSoft was founded by Wayne Fernandez, General Manager of Magic Box Event Campus in Los Angeles. Wayne spent over three decades in the event industry before building ShoSoft, after realizing that no software was purpose-built for independent event venues. Every feature in ShoSoft reflects how venues actually operate, not how a software team imagines they might.

Asana and Monday.com are general-purpose task managers. ShoSoft is built specifically for event venue operations, with a calendar that detects booking conflicts, inventory that tracks your equipment, workforce scheduling tied to specific events, and invoicing connected directly to Stripe. A generic project management tool can't replace a booking calendar, run a ticket storefront, or manage exhibitor booth sales. ShoSoft can.

Yes. ShoSoft is based in the United States.

ShoSoft is built for small to midsize event venues: conference centers, creative spaces, performing arts venues, and community centers, among others. ShoSoft is not designed for stadiums, large convention centers, or restaurants with events as a side business.

ShoSoft is best for independently owned event venues that run events as their primary business (conference centers, creative spaces, performing arts venues, and community centers with teams of 2 to 20 people hosting 30 to 300 events per year). If you're currently juggling three or more disconnected tools to manage your operation, ShoSoft was built for you.

Yes. ShoSoft is designed specifically for small to midsize independently owned venues. The Essentials plan starts at $99/month and gives small venues a full operating platform (calendar, bookings, ticketing, inventory, and workforce tools) without the enterprise complexity or price tag of tools like Momentus or Cvent.

ShoSoft is used by conference centers, creative event spaces, performing arts venues, community centers, and other independently owned event venues. It's not designed for restaurants, bars, or hotels where events are a side business, or for large enterprise venues like stadiums and convention centers.

For independent event venues currently running on spreadsheets, Google Calendar, and disconnected tools, yes. ShoSoft replaces 5 to 8 tools with one platform, saves venue operators an average of 10+ hours per week on admin, and helps venues unlock revenue from ticketing, exhibitor booth sales, and inventory that most venues leave on the table. The calendar is free forever, and paid plans start at $99/month with a 60-day free trial and no credit card required.

Go to shosoft.ai and click Start free trial. No credit card required. You'll be up and running in under an hour.

No. Every plan comes with a 60-day free trial and no credit card is required to start.

Most venues are fully set up in under an hour. There's no lengthy implementation process or IT team required.

Yes. Onboarding and data migration support is available as an optional paid add-on for Essentials ($300) and Professional ($150) plans, and included free on Enterprise. You can also book a demo and our team will walk you through the platform.

Yes. Data migration support is available as a one-time add-on for Essentials and Professional plans, and free on Enterprise. Most venues complete migration within a week.

ShoSoft does not currently have a mobile app. The platform is web-based and optimized for desktop use. A mobile app is on the roadmap.

Yes. ShoSoft lets you manage multiple rooms and spaces within your venue, assign them to events, track availability in real time, and prevent double-bookings across all your spaces.

Yes. ShoSoft has a native Stripe integration for quotes, invoices, deposits, and payments, all connected directly to your event records.

Yes. ShoSoft is built for venues that run multi-day events. You can set different pricing per day, attach rooms and staff across multiple days, and see the full event footprint on your master calendar.

Nothing is deleted. All your events, contacts, and calendar history stay exactly where they are. You'll just lose access to features outside the Free plan (workforce, inventory, accounting, exhibitor tools) until you upgrade.

Yes. ShoSoft allows you to upgrade, downgrade, or cancel at any time. There are no long-term contracts or lock-in.

Please contact our team at hello@shosoft.ai to discuss nonprofit pricing.

No. ShoSoft is month-to-month on all plans. Annual billing is available at a 20% discount but is not required.

Yes. ShoSoft allows you to export your data at any time.

Your data is retained for a period after cancellation so you can export it. Contact our team at hello@shosoft.ai for details on data retention policies.

Tripleseat is built for restaurants, hotels, and hospitality groups running private dining. ShoSoft is built for independent event venues where events are the primary business. ShoSoft publishes transparent pricing with paid plans starting at $99/month, while Tripleseat is quote-only and typically runs $400+/month per location. Full comparison at shosoft.ai/tripleseat-alternative.

Momentus is enterprise software built for stadiums, convention centers, and large arenas, with implementation costs that can run into six figures and onboarding measured in months. ShoSoft delivers the same all-in-one venue workflow for independent venues at $99 to $299/month, with setup in under an hour. Full comparison at shosoft.ai/momentus-alternative.

Perfect Venue is a strong sales CRM for restaurants and hotels converting inquiries into proposals. ShoSoft goes further, covering the full venue operation including ticketing, inventory, workforce scheduling, and exhibitor booth sales, not just the sales workflow. Full comparison at shosoft.ai/perfect-venue-alternative.

Planning Pod is a broad platform built for event planners and caterers across many verticals, with 40+ tools and a steep learning curve. ShoSoft is purpose-built for venue operators with a focused, modern interface you can learn in under an hour. ShoSoft also supports unlimited events on every plan, while Planning Pod caps active events by tier. Full comparison at shosoft.ai/planning-pod-alternative.

Cvent is built for corporate event planners managing large-scale conferences and event marketing programs, not for venues managing their own spaces. ShoSoft is built for the venue side: calendar, bookings, inventory, staff, contracts, and accounting in one place. Full comparison at shosoft.ai/cvent-alternative.

ShoSoft is purpose-built for conference centers. It covers the full operation in one platform (calendar and booking management, multi-room scheduling, inventory tracking, workforce scheduling, exhibitor booth sales, ticketing, and accounting). Unlike enterprise tools like Momentus or Cvent, ShoSoft is priced and designed for independent conference centers, with setup in under an hour and plans starting at $99/month.

ShoSoft is a strong fit for creative event spaces that host a mix of private bookings, ticketed events, and exhibitor-driven events. It replaces the spreadsheets, Google Calendar, and 5+ disconnected tools most creative venues rely on, with a single platform that covers everything from inquiry to invoice.